This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company details, and other identifiers you provide when contacting us, requesting a consultation, or subscribing to updates.
Technical Information: IP address, browser type, operating system, device information, and usage data collected automatically through cookies and analytics tools.
Business Information: Project requirements, technical documentation, or other details you share with us for consultation or service delivery.
2. How We Use Your Information
We process your information for purposes including:
- Providing and improving our software development and IT consulting services
- Responding to inquiries, requests, or support tickets
- Sending updates, newsletters, and promotional content (if you opt in)
- Analyzing website traffic, trends, and user behavior
- Ensuring website security and preventing fraudulent activity
- Complying with legal or regulatory requirements
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., hosting, analytics, or communication tools) under strict confidentiality agreements
- When required by law, regulation, or legal process
- In connection with a business transfer, merger, or acquisition
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Collect analytics to improve our site and services
You may adjust your browser settings to block or delete cookies, though some features of our website may not function properly as a result.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Accessing the personal data we hold about you
- Requesting corrections or updates to your information
- Requesting deletion of your data ("right to be forgotten")
- Restricting or objecting to data processing
- Data portability (where applicable)
To exercise these rights, please contact us at hello@polartec.us.
7. Data Security
We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
8. International Data Transfers
If you are accessing our services from outside the United States, please note that your information may be transferred and processed in countries that may not provide the same level of data protection. We take appropriate safeguards to ensure your data remains protected.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.